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Business technology · Support, security & planning

Business technology · Support, security & planning

Support your people.
Protect your business.
Plan what comes next.

Support your people.
Protect your business.
Plan what comes next.

Practical IT support and advice for small and midsize businesses. We work with you to understand day-to-day problems, address security concerns, and plan technology changes around the way your team works.

Practical IT support and advice for small and midsize businesses. We work with you to understand day-to-day problems, address security concerns, and plan technology changes around the way your team works.

Start a conversation

See how we help

Start with a free 20–30-minute discovery conversation.

Start with a free 20–30-minute discovery conversation.

Based in the Washington metropolitan area. Remote-first support and advice across Virginia, Washington, DC, and Maryland.

Based in the Washington metropolitan area. Remote-first support and advice across Virginia, Washington, DC, and Maryland.

The Opsworkx approach

The Opsworkx approach

The daily work.

The bigger decisions.

A clearer picture of both.

A clearer picture of both.

A clearer picture of both.

A consistent approach to everyday IT

Support your people

Support your people

Manage accounts and devices

Manage accounts and devices

Keep essential protections in place

Keep essential protections in place

What needs to work better?

IT help for the work your business does every day.

Recurring interruptions. New starters. Access changes. Devices and backups that need attention.

Explore the routine services and practical improvements we can help with.

Clear steps. Consistent follow-through.

Which of these sounds familiar?

Illustrative situations, not customer case studies.

01

Everyday IT support

Our office manager is the help desk

Give routine IT problems a clear place to go.

Sign-in trouble, email problems, and device issues should not keep landing with the same colleague.

We help you:

  • Troubleshoot everyday problems in the accounts, devices, and tools we support.

  • Keep requests and follow-up in one place, so the next step is clear.

  • Use recurring issues to improve the standard setup and support steps.

Practical help with day-to-day IT, backed by a consistent support process.

02

Security essentials

We’re unsure how well we’re protected

Make essential protections part of the routine.

Accounts, devices, and shared information need care as people join, leave, and change roles.

We help you:

  • Set up and maintain sign-in protection and access settings in supported systems.

  • Keep device protection and routine update tasks organized.

  • Follow up on security concerns using a clear reporting and escalation process.

Consistent attention to everyday security settings and responsibilities.

03

Backup & recovery

We need a clearer backup routine

Keep backups and recovery information in view.

Backups need more than a one-time setup. We help manage backup routines for supported systems and keep recovery information organized.

We help you:

  • Keep track of what is backed up and follow up on failed or incomplete backup jobs.

  • Maintain recovery instructions and identify where a restore check is needed.

We look through your existing backup information, highlight unanswered recovery questions, and help you understand what needs attention.

04

Accounts & shared work

Client work is scattered across tools

Give shared information a consistent home.

People need the right accounts and access to work together without relying on personal folders or repeated workarounds.

We help you:

  • Set up and maintain business accounts, groups, and shared spaces in supported platforms.

  • Update access as responsibilities change.

  • Use consistent steps for sharing information and handing work over.

Tell us which email and collaboration tools you use so we can explain the support that fits.

05

Employee changes

People are joining, leaving, or changing roles

Use the same reliable steps each time.

An employee change affects accounts, devices, access, and business information.

We help you:

  • Prepare standard account and device setups for new starters.

  • Update permissions when someone changes roles.

  • Remove access and handle information handovers when someone leaves.

Repeatable checklists help keep the important steps from being missed.

06

Technology planning

Our tools and costs keep adding up

Keep the essentials visible.

Subscriptions, devices, old accounts, and renewal dates are easier to manage when the information is kept together.

We help you:

  • Maintain a useful view of accounts, devices, and subscriptions.

  • Identify unused licenses, duplicate tools, and upcoming replacements.

  • Connect technology changes to the work your business needs to do.

Practical records and priorities for the next decision.

Business Technology Review

Need a clearer picture before making changes?

A Business Technology Review is a focused look at your current setup. We discuss the concerns you want to understand, examine relevant information, and explain the findings in a written summary and prioritized action plan.

It can help when you need an overview or a second perspective. You can also contact us directly about ongoing support or a specific improvement.

Explore the Business Technology Review

Explore the Business Technology Review

How we work

A consistent approach, shaped around your business.

We use repeatable steps for routine work, keep useful records, and explain what needs attention. That gives everyday support and planned improvements a common foundation.

Our services are designed for small and midsize businesses, including associations and professional-services organizations.

We bring day-to-day IT needs and longer-term planning into the same conversation. Our approach is to listen carefully, explain things clearly, and focus on practical improvements that fit your business.

Get to know Opsworkx

Start with your business

Tell us what needs to work better.

You don’t need to choose a service first. Tell us about the problem or decision, and we’ll talk through a useful next step.

Start a conversation